Contact Us

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> Website and technical problems
> Complaints process


Contact us

We're very passionate about helping our customers. We can help answer questions, place or track orders or simply give you our opinion on any one of our vast and varied products.
Based in sunny East Yorkshire, the Maxhim customer service team are always on hand to help you by any of the contact methods below:

Contact Us

Contact Information

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By email

Email our customer service team. We aim to respond to your email within 24 hours, but you'll find that we're usually much quicker!

By telephone

Call our customer service team on 01482 496930, any time between 8.00am and 6.00pm GMT, Monday to Friday or 10.00am to 3.00pm GMT, Saturday.

By Skype

Call us for free via Skype

By fax

Fax us on 01482 873570

By post

Write to: Maxhim, 14D Ipark, Innovation Drive, Kingston upon Hull, HU5 1SG, United Kingdom.


Website and technical problems

If you are experiencing any technical difficulties with the Maxhim website, please get in touch and we can help take your order or resolve the issues as quickly as possible so you can get back to the fun stuff – shopping at Maxhim.

Complaints process

On what we would like to think is the rare occasion that you may have a complaint about Maxhim services, get in touch using your preferred choice of contact from our contact details shown above.

We then promise to do all we can to resolve your problems as quickly and efficiently as possible, offering an update or solution within no more than 5 days of receiving your complaint.